Citrix ShareFile Data Room Review

Why users choose Citrix DataRoom?
Citrix ShareFile is one of the most well-known solutions in the virtual data room (VDR) market, developed by Citrix Systems, a global leader in cloud computing and virtualization, and a major provider of virtualization software. Designed for securely sharing and storing sensitive business data, Citrix ShareFile is trusted by enterprises across industries, including finance, legal, healthcare, and technology.
Whether you’re conducting an M&A due diligence process or managing confidential corporate documents, this Citrix software delivers advanced security, collaborative tools, and seamless integration options. As a cloud service, ShareFile enables secure file sharing and collaboration with remote access and management capabilities. But is it worth the price? In this review, we explore the features, pricing, pros and cons, and alternatives.
What is Citrix ShareFile?
Citrix ShareFile is a secure file-sharing and storage platform built for businesses that handle sensitive information. Unlike traditional file storage solutions, ShareFile offers advanced tools for document management, access control, data encryption, and secure collaboration — all tailored to meet enterprise compliance standards.
Citrix ShareFile is one of the most well-known solutions in the virtual data room (VDR) market, developed by Citrix Systems, a global leader in cloud computing and virtualization, and a major provider of virtualization software. Designed for securely sharing and storing sensitive business data, Citrix ShareFile is trusted by enterprises across industries, including finance, legal, healthcare, and technology.
Whether you’re conducting an M&A due diligence process or managing confidential corporate documents, this Citrix software delivers advanced security, collaborative tools, and seamless integration options. As a cloud service, ShareFile enables secure file sharing and collaboration with remote access and management capabilities. But is it worth the price? In this review, we explore the features, pricing, pros and cons, and alternatives.
What is Citrix ShareFile?
Citrix ShareFile is a secure file-sharing and storage platform built for businesses that handle sensitive information. Unlike traditional file storage solutions, ShareFile offers advanced tools for document management, access control, data encryption, and secure collaboration — all tailored to meet enterprise compliance standards.
ShareFile operates as part of Citrix Workspace, which integrates secure access to applications, desktops, and files across devices. Users now use the Citrix Workspace app for accessing their resources, which replaces the older Citrix Receiver. Accessing files, applications, and desktops is streamlined and more secure through the Citrix Workspace app, providing a unified interface and improved user experience. If you’ve ever wondered, “What is Citrix?” or “How does Citrix work?”, the answer lies in its ability to virtualize and streamline access to critical business data, especially in remote or hybrid work environments.
Citrix Systems and Citrix Singapore
Citrix Systems, headquartered in Fort Lauderdale, USA, is the driving force behind ShareFile, Citrix Workspace, and other cloud-based virtualization tools. As part of the Cloud Software Group, Citrix has a strong presence in Asia, including a dedicated Citrix Singapore team that provides localized support and training for organizations of all sizes.
Their Singapore division focuses on cloud adoption, compliance, and customer success, making Citrix training Singapore a solid option for companies investing in digital transformation.
Key features of Citrix ShareFile
ShareFile is rich in functionality and integrates seamlessly with various Citrix cloud architecture services. Here’s a closer look at its core features:
- Scheduled reporting for document activity
- Collaboration tools for streamlined workflow
- IP-based access restriction
- File synchronization across devices
- Data backup and recovery
- Advanced search functionality
- Custom workflow design
- Integration with Citrix RightSignature for e-signatures
- Citrix Secure Browser for secure remote access
- Citrix ADC for optimized application delivery
- Citrix Hypervisor for backend virtualization
- Citrix Gateway for secure connectivity to virtual apps, desktops, and SaaS applications
- Citrix Analytics for Performance to monitor and optimize system behavior
- Mobile Device Management (MDM) for secure control and compliance of mobile devices accessing the data room
- Support for Virtual Desktop Infrastructure (VDI) to deliver virtual desktops and applications
- Quick access options for deployment and configuration within the Citrix Cloud console
Security is a top priority, with 256-bit SSL/TLS encryption, two-factor authentication, virus scanning, watermarks, and multiple compliance certificates. However, it lacks OCR (Optical Character Recognition), which would enhance search and account-level security.
Citrix ShareFile Integration
Citrix ShareFile integration works seamlessly with tools such as Microsoft Office, Outlook, Google Workspace, and more. Businesses also benefit from integration with Citrix application delivery management tools, making it easier to maintain control over app usage and network access.
If you’re planning on migrating from Citrix ShareFile to SharePoint Online, ShareFile provides export functionalities, although a third-party migration tool may be required for full compatibility.
Security and Access Control
Security and access control are at the core of Citrix technology, ensuring that only authorized users can access sensitive data and applications. Citrix Secure Private Access is a comprehensive service that provides single sign-on (SSO) to integrated web and SaaS applications within Citrix Workspace, streamlining user access while maintaining strict control over permissions and policies. This adaptive access approach allows organizations to tailor security measures based on user context, device type, and network trust levels.
For web browsing, Citrix Secure Browser offers a secure, isolated environment that protects users from browser-based threats and malware, further enhancing the security posture of your organization. Features like trust network access and API protection add additional layers of defense, ensuring that user access to virtual apps and desktops remains secure across various devices, including mobile devices.
With Citrix, IT administrators can easily manage user access, enforce control policies, and provide secure access to virtual apps and desktops from anywhere. This robust suite of security features helps organizations safeguard their data, maintain compliance, and deliver a seamless user experience across all devices.
Citrix ShareFile Pricing
Citrix ShareFile is considered a premium solution and may not suit businesses on a tight budget. Here’s a breakdown of its typical data room pricing:
- Starting price: $295/month
- Enterprise-level packages: Custom pricing based on user count, storage needs, and integrations
- Add-ons: May include Citrix Workspace, RightSignature, and advanced security modules
Though costly, the platform justifies its pricing through high-grade features, 24/7 multilingual customer support, and extensive training resources including DVDs, USBs, and live sessions.
The advantages and disadvantages of Citrix ShareFile Data Room
Here’s a quick summary of the strengths and weaknesses of this platform:
Pros | Cons |
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Citrix ShareFile Alternatives
If Citrix ShareFile doesn’t fully align with your business goals, here are some notable Citrix alternatives, including open-source options:
- SharePoint Online – Microsoft’s secure, enterprise-level collaboration platform
- Dropbox Business – Suitable for lightweight document sharing and cloud storage
- Google Workspace – Integrates with Gmail, Docs, and Drive, great for small teams
- Nextcloud – A popular Citrix alternative open source option offering strong security
- iDeals – Known for due diligence support in M&A
- Firmex – A great Citrix ShareFile alternative for legal and financial services

iDeals is a top-rated virtual data room offering ultra-secure document sharing, customizable permissions, and smart indexing for high-stakes deals.

Intralinks is known for enterprise-level security and AI-powered due diligence tools, making it ideal for complex mergers and regulatory processes.

DealRoom simplifies M&A with built-in project management, live collaboration, and automated analytics, tailored for agile deal workflows.
Final Thoughts
Citrix ShareFile stands out in the virtual data room space for its enterprise-grade features, robust virtualization support, and seamless integration with Citrix Workspace tools. While the price may be steep for small businesses, its security, scalability, and global support justify the cost for those with demanding data needs.
For companies operating in Southeast Asia, the Citrix Singapore team offers excellent regional support and Citrix training Singapore options, making it a top contender in this space.
Citrix ShareFile features:
Industry Solutions
Bankruptcy | |
Biotech Licensing | |
Board Portals | |
Clinical Studies | |
Debt Financing | |
Document Repository | |
Due Diligence | |
Fundraising | |
IPO & Exits | |
Litigation | |
M&A Buy Side | |
M&A Sell Side | |
Private Equity | |
Restructuring |
Files & Folders Management
File Formats Supported: | PDf, any MS Office format as well as 7zip, rar, cab, gzip can be viewed, any file format can be uploaded |
Automatic Numerical Indexing of Files & Folders | |
Drag & Drop Upload of Multiple Files and Folders | |
Archives Upload & Extraction | |
Document Version Control | |
Multilingual Documents Index | |
Export of Data Room Index to Excel |
File Protection & Digital Rights Management
Granular Document Permissions | |
View-Only Access | |
Prevention of Download, Print and Copy | |
Customizable Document Watermarks | |
Document Access Expiry | |
256-Bit SSL/TLS Encryption | |
Remote Shredding of Documents | |
Secure Fence View |
Data Hosting
99.9% Uptime Guarantee | |
ISO 27001 Certified | |
SOC 2 Certified | |
Data Backup |
Access Security
Two-Factor Authentications | |
Mobile Device Management | |
Granular User Permissions | |
Permission Groups | |
Access Expiration | |
Access Limitation by IP Address |
Accessibility & Ease Of Use
iOS Application | |
Android Application | |
Mobile Device Interface | |
User Interface Languages: | |
No Plugins | |
Scroll-Through Web-Based Document Viewer |
Search, OCR & Filters
Search by Name | |
Search by Content (Full Text Search) | |
OCR (Optical Character Recognition) | |
Filtering by Parameters |
Collaboration Features
Basic Questions & Answers Module | |
Secure User Messaging | |
New Document Email Notifications | |
Files & Folders Notes | |
Advanced Questions & Answers Module |
Activity Tracking & Reporting
Tracking of All User Activity | |
Real-Time Audit Trail | |
Graphic Reports | |
Tracking of Document Viewing Time | |
Scheduled Reports (Sending to Email) |
Customization
Branded User Interface | |
Custom Login Page | |
Custom User Invitation Letter | |
Single Sign-On Integration | |
Customer-Managed Encryption Keys | |
Integrations Through APIs | |
Custom Agreements for Accessing Data Room |
Support & Services
Business Hours Support | |
24/7 Email Support | |
24/7 Phone & Email Support | |
Online Help Center | |
Live Trainings | |
Data Room Archive on DVD or USB Drive | |
Support Languages: | English, Spanish, French, German, Simplified Chinese, Japanese, Russian, Korean, Dutch, Portuguese |
Dedicated Project Manager | |
Translation Services |
Deployment Options
Cloud (Web-Based) | |
Multiple Datacenter Locations | |
On-Premise (Installed) |
Trial & Pricing
Free Trial: | 30-day trial |
Price: | $295/month |
Company Info
Established: | 2005 |
Locations: | Australia |
Employees: | 500 |
Clients: | Exelon, 1&1 Internet, A1 Networks, AAPT, Aarburg School, ABB Schweiz, AbilityNet, Accuray Incorporated, ACD Groupe, Action for Children, Addison Fire, Aer Lingus, Aeronamic, Afinety Inc., AIDS Healthcare Foundation |