Citrix ShareFile Data Room Review

citrix data room
Capterra:
4.5
G2:
4.2
Software Advice:
4.5

Why users choose Citrix DataRoom?

Citrix ShareFile is one of the most well-known solutions in the virtual data room (VDR) market, developed by Citrix Systems, a global leader in cloud computing and virtualization, and a major provider of virtualization software. Designed for securely sharing and storing sensitive business data, Citrix ShareFile is trusted by enterprises across industries, including finance, legal, healthcare, and technology.

Whether you’re conducting an M&A due diligence process or managing confidential corporate documents, this Citrix software delivers advanced security, collaborative tools, and seamless integration options. As a cloud service, ShareFile enables secure file sharing and collaboration with remote access and management capabilities. But is it worth the price? In this review, we explore the features, pricing, pros and cons, and alternatives.

What is Citrix ShareFile?

Citrix ShareFile is a secure file-sharing and storage platform built for businesses that handle sensitive information. Unlike traditional file storage solutions, ShareFile offers advanced tools for document management, access control, data encryption, and secure collaboration — all tailored to meet enterprise compliance standards.

Citrix ShareFile is one of the most well-known solutions in the virtual data room (VDR) market, developed by Citrix Systems, a global leader in cloud computing and virtualization, and a major provider of virtualization software. Designed for securely sharing and storing sensitive business data, Citrix ShareFile is trusted by enterprises across industries, including finance, legal, healthcare, and technology.

Whether you’re conducting an M&A due diligence process or managing confidential corporate documents, this Citrix software delivers advanced security, collaborative tools, and seamless integration options. As a cloud service, ShareFile enables secure file sharing and collaboration with remote access and management capabilities. But is it worth the price? In this review, we explore the features, pricing, pros and cons, and alternatives.

What is Citrix ShareFile?

Citrix ShareFile is a secure file-sharing and storage platform built for businesses that handle sensitive information. Unlike traditional file storage solutions, ShareFile offers advanced tools for document management, access control, data encryption, and secure collaboration — all tailored to meet enterprise compliance standards.

ShareFile operates as part of Citrix Workspace, which integrates secure access to applications, desktops, and files across devices. Users now use the Citrix Workspace app for accessing their resources, which replaces the older Citrix Receiver. Accessing files, applications, and desktops is streamlined and more secure through the Citrix Workspace app, providing a unified interface and improved user experience. If you’ve ever wondered, “What is Citrix?” or “How does Citrix work?”, the answer lies in its ability to virtualize and streamline access to critical business data, especially in remote or hybrid work environments.

Citrix Systems and Citrix Singapore

Citrix Systems, headquartered in Fort Lauderdale, USA, is the driving force behind ShareFile, Citrix Workspace, and other cloud-based virtualization tools. As part of the Cloud Software Group, Citrix has a strong presence in Asia, including a dedicated Citrix Singapore team that provides localized support and training for organizations of all sizes.

Their Singapore division focuses on cloud adoption, compliance, and customer success, making Citrix training Singapore a solid option for companies investing in digital transformation.

Key features of Citrix ShareFile

ShareFile is rich in functionality and integrates seamlessly with various Citrix cloud architecture services. Here’s a closer look at its core features:

  • Scheduled reporting for document activity
  • Collaboration tools for streamlined workflow
  • IP-based access restriction
  • File synchronization across devices
  • Data backup and recovery
  • Advanced search functionality
  • Custom workflow design
  • Integration with Citrix RightSignature for e-signatures
  • Citrix Secure Browser for secure remote access
  • Citrix ADC for optimized application delivery
  • Citrix Hypervisor for backend virtualization
  • Citrix Gateway for secure connectivity to virtual apps, desktops, and SaaS applications
  • Citrix Analytics for Performance to monitor and optimize system behavior
  • Mobile Device Management (MDM) for secure control and compliance of mobile devices accessing the data room
  • Support for Virtual Desktop Infrastructure (VDI) to deliver virtual desktops and applications
  • Quick access options for deployment and configuration within the Citrix Cloud console

Security is a top priority, with 256-bit SSL/TLS encryption, two-factor authentication, virus scanning, watermarks, and multiple compliance certificates. However, it lacks OCR (Optical Character Recognition), which would enhance search and account-level security.

Citrix ShareFile Integration

Citrix ShareFile integration works seamlessly with tools such as Microsoft Office, Outlook, Google Workspace, and more. Businesses also benefit from integration with Citrix application delivery management tools, making it easier to maintain control over app usage and network access.

If you’re planning on migrating from Citrix ShareFile to SharePoint Online, ShareFile provides export functionalities, although a third-party migration tool may be required for full compatibility.

Security and Access Control

Security and access control are at the core of Citrix technology, ensuring that only authorized users can access sensitive data and applications. Citrix Secure Private Access is a comprehensive service that provides single sign-on (SSO) to integrated web and SaaS applications within Citrix Workspace, streamlining user access while maintaining strict control over permissions and policies. This adaptive access approach allows organizations to tailor security measures based on user context, device type, and network trust levels.

For web browsing, Citrix Secure Browser offers a secure, isolated environment that protects users from browser-based threats and malware, further enhancing the security posture of your organization. Features like trust network access and API protection add additional layers of defense, ensuring that user access to virtual apps and desktops remains secure across various devices, including mobile devices.

With Citrix, IT administrators can easily manage user access, enforce control policies, and provide secure access to virtual apps and desktops from anywhere. This robust suite of security features helps organizations safeguard their data, maintain compliance, and deliver a seamless user experience across all devices.

Citrix ShareFile Pricing

Citrix ShareFile is considered a premium solution and may not suit businesses on a tight budget. Here’s a breakdown of its typical data room pricing:

  • Starting price: $295/month
  • Enterprise-level packages: Custom pricing based on user count, storage needs, and integrations
  • Add-ons: May include Citrix Workspace, RightSignature, and advanced security modules

Though costly, the platform justifies its pricing through high-grade features, 24/7 multilingual customer support, and extensive training resources including DVDs, USBs, and live sessions.

The advantages and disadvantages of Citrix ShareFile Data Room

Here’s a quick summary of the strengths and weaknesses of this platform:

ProsCons
  • Extensive set of VDR features for all industries.
  • Support for multiple file formats and sizes.
  • Drag-and-drop file upload for easy document management.
  • 24/7 customer support with live chat and training included.
  • Remote access to virtual desktops and apps.
  • Strong infrastructure for desktop virtualization.
  • Advanced security protocols to protect sensitive data.
  • Higher pricing compared to competitors.
  • Interface only available in English.
  • No filtering by custom parameters.
  • Mobile app experience may be inconsistent for some users.
  • Missing OCR functionality for document-level search and recognition.

Citrix ShareFile Alternatives

If Citrix ShareFile doesn’t fully align with your business goals, here are some notable Citrix alternatives, including open-source options:

  • SharePoint Online – Microsoft’s secure, enterprise-level collaboration platform
  • Dropbox Business – Suitable for lightweight document sharing and cloud storage
  • Google Workspace – Integrates with Gmail, Docs, and Drive, great for small teams
  • Nextcloud – A popular Citrix alternative open source option offering strong security
  • iDeals – Known for due diligence support in M&A
  • Firmex – A great Citrix ShareFile alternative for legal and financial services
iDeals Logo

iDeals is a top-rated virtual data room offering ultra-secure document sharing, customizable permissions, and smart indexing for high-stakes deals.

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Intralinks Logo

Intralinks is known for enterprise-level security and AI-powered due diligence tools, making it ideal for complex mergers and regulatory processes.

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DealRoom Logo

DealRoom simplifies M&A with built-in project management, live collaboration, and automated analytics, tailored for agile deal workflows.

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Final Thoughts

Citrix ShareFile stands out in the virtual data room space for its enterprise-grade features, robust virtualization support, and seamless integration with Citrix Workspace tools. While the price may be steep for small businesses, its security, scalability, and global support justify the cost for those with demanding data needs.

For companies operating in Southeast Asia, the Citrix Singapore team offers excellent regional support and Citrix training Singapore options, making it a top contender in this space.

Citrix ShareFile features:

Features Citrix ShareFile

Industry Solutions

Bankruptcy
Biotech Licensing
Board Portals
Clinical Studies
Debt Financing
Document Repository
Due Diligence
Fundraising
IPO & Exits
Litigation
M&A Buy Side
M&A Sell Side
Private Equity
Restructuring

Files & Folders Management

File Formats Supported: PDf, any MS Office format as well as 7zip, rar, cab, gzip can be viewed, any file format can be uploaded
Automatic Numerical Indexing of Files & Folders
Drag & Drop Upload of Multiple Files and Folders
Archives Upload & Extraction
Document Version Control
Multilingual Documents Index
Export of Data Room Index to Excel

File Protection & Digital Rights Management

Granular Document Permissions
View-Only Access
Prevention of Download, Print and Copy
Customizable Document Watermarks
Document Access Expiry
256-Bit SSL/TLS Encryption
Remote Shredding of Documents
Secure Fence View

Data Hosting

99.9% Uptime Guarantee
ISO 27001 Certified
SOC 2 Certified
Data Backup

Access Security

Two-Factor Authentications
Mobile Device Management
Granular User Permissions
Permission Groups
Access Expiration
Access Limitation by IP Address

Accessibility & Ease Of Use

iOS Application
Android Application
Mobile Device Interface
User Interface Languages:
No Plugins
Scroll-Through Web-Based Document Viewer

Search, OCR & Filters

Search by Name
Search by Content (Full Text Search)
OCR (Optical Character Recognition)
Filtering by Parameters

Collaboration Features

Basic Questions & Answers Module
Secure User Messaging
New Document Email Notifications
Files & Folders Notes
Advanced Questions & Answers Module

Activity Tracking & Reporting

Tracking of All User Activity
Real-Time Audit Trail
Graphic Reports
Tracking of Document Viewing Time
Scheduled Reports (Sending to Email)

Customization

Branded User Interface
Custom Login Page
Custom User Invitation Letter
Single Sign-On Integration
Customer-Managed Encryption Keys
Integrations Through APIs
Custom Agreements for Accessing Data Room

Support & Services

Business Hours Support
24/7 Email Support
24/7 Phone & Email Support
Online Help Center
Live Trainings
Data Room Archive on DVD or USB Drive
Support Languages: English, Spanish, French, German, Simplified Chinese, Japanese, Russian, Korean, Dutch, Portuguese
Dedicated Project Manager
Translation Services

Deployment Options

Cloud (Web-Based)
Multiple Datacenter Locations
On-Premise (Installed)

Trial & Pricing

Free Trial: 30-day trial
Price: $295/month

Company Info

Established: 2005
Locations: Australia
Employees: 500
Clients: Exelon, 1&1 Internet, A1 Networks, AAPT, Aarburg School, ABB Schweiz, AbilityNet, Accuray Incorporated, ACD Groupe, Action for Children, Addison Fire, Aer Lingus, Aeronamic, Afinety Inc., AIDS Healthcare Foundation
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